Ashlar House


Holistic Independent Consultation for Individuals, Families, and Organisations


Work with Kristen Nolfi
Consultation | Coaching | Presentations  
Supporting families, mediators, and parent coordinators through transitions.


Kristen offers consultation, coaching, and presentations grounded in real-world experience. Over her career, she has served more than 1,000 families and completed over 2,000 psychoeducational evaluations.


Consultation

Kristen provides consultation for parents, professionals, and organizations navigating complex educational, developmental, or family situations. She frequently consults alongside family mediators and parenting coordinators to provide clarity on complex behavioral or educational data. Each engagement begins with a conversation to understand what's needed before any work begins.

Coaching

One-on-one coaching for parents and professionals seeking clarity and strategy in high-conflict or high-stakes situations. Kristen draws on her specialized background in mediation, parenting coordination, and behavioral analysis to help clients navigate dispute resolution and co-parenting challenges.

Presentations

Kristen speaks to schools, legal professionals, and organizations on topics including child development, high-conflict family dynamics, and translating behavioral data into practical decision-making.



*To discuss whether Kristen is the right fit for your situation, please reach out below.


KRISTEN D. NOLFI


Kristen is an independent consultant with a focus on philanthropy aimed at supporting children and families. As a trusted resource for individuals and organizations, she provides consultation that balances empathy and insight with a clear-eyed understanding of how institutions actually function. As a teacher and educational psychologist with three decades of systemic experience, she has the "sea legs" required for navigating multifaceted environments - and a steady belief that every person and every system can find their footing again with the right support.

Kristen has served more than 1,000 families, completed and presented over 2,000 psychoeducational evaluations, and logged more than 4,000 hours collaborating with attorneys on matters involving child welfare, education, and employment  - work that includes her training as a mediator and her qualification to serve as a Parenting Coordinator. That breadth has given her a steady eye for how the pieces of an organization - people, policy, and process - fit together, and where they tend to come apart, as well as a quiet appreciation for how much healing happens simply when people feel truly seen.

Kristen operates on the belief that when systems are strong and people feel heard, society thrives. She specializes in analysis, strategic communication, personality dynamics, and alternative dispute resolution, and she practices all of it with the same gentleness she hopes others will extend to one another. Her approach is straightforward: treat people with genuine decency, resolve friction before it compromises structural integrity, and build durable frameworks where everyone can feel confident, understood, and capable of growth. She believes education is among our finest long-term investments, and that protecting the integrity of everyone involved - and the grace with which that integrity is protected - is our greatest responsibility.

I've spent nearly three decades working at the seam between education, clinical psychology, and the legal system: first as a licensed teacher and a victim-witness advocate for the District Attorney's office in the early 1990s, and over time, in roles that asked me to hold both a clinician's eye for human behavior and an investigator's discipline for evidence.

My academic training reflects that dual track: a Master's Degree in School Psychology, a Certificate of Advanced Graduate Studies (CAGS) in Education with a specialization in behavior therapy, and a Doctorate in Educational Psychology (Ed.D.) with an emphasis on Leadership. Post-graduate study through William James College, Yale University, and the Harvard T.H. Chan School of Public Health sharpened my focus on child and family forensics, alternative dispute resolution, and autism spectrum assessment. Over the course of my career, I've completed and presented more than 2,000 psychoeducational evaluations, each one requiring the same core skill: gathering information from multiple sources, weighing it against itself, and reaching a conclusion that holds up under scrutiny.

That skill (interviewing, documenting, corroborating, and writing findings that withstand challenge) has been put to direct use outside the classroom as well. I've completed 40 hours of mediation training, and I meet the qualifications for Parenting Coordination set out under Probate and Family Court Standing Order 1-17. In that capacity, and over more than 4,000 hours collaborating directly with attorneys and the courts, I've conducted structured interviews, maintained confidentiality and case integrity, and produced findings and recommendations used in active legal proceedings. I've learned, firsthand, that most disputes aren't really about the presenting issue; they're about whether the people involved trust the process enough to engage with it honestly. Creating that trust, while staying neutral and accurate, is the actual job.

My public-sector background adds breadth to this: nearly two decades as a School Psychologist in the Springfield and Chicopee Public Schools, where I served as a Committee Writer for the district's official Dyslexia Resource Guide; several years evaluating public safety candidates, work that demanded judgment in far more ambiguous territory than the structured, federally governed frameworks of school-based practice; and direct clinical work supporting intakes and behavioral stabilization within the Hampden County Sheriff's Department. I've also taught graduate and undergraduate Psychology and Education courses as an Adjunct Professor at Westfield State University and Cambridge College, where translating complex material into clear, usable understanding has been part of the daily work.

Since 2017, I've run an independent practice as an Educational Psychology Consultant in Longmeadow, with membership in the American Board of Vocational Experts and the Association of Family and Conciliation Courts, and I contribute consultative expertise to philanthropic initiatives serving children and families.

What I bring to any organization is consistent regardless of setting: gather the full picture, corroborate it from more than one angle, document it clearly, and treat everyone involved (complainant, respondent, institution) as a full participant in a fair process rather than a case file. I believe protecting the integrity of that process is foundational to protecting the people inside it

Reflections

Formal Referrals Can Be Found on LinkedIn Under "Honors & Awards"

     

In situations where my child previously reacted emotionally, he now stops, reflects, and explains the reasoning behind his decisions.

Rebecca G.Attorney
     

Kristen’s ability to bring out the best in people is unparalleled. Her leadership training is not just about improving skills, it’s about building and transforming mindsets.

John T.CEO
     

I’ve gained the confidence I needed to thrive. An immeasurable impact on my parenting and career.

Sarah W.Senior Executive
     

Her reputation as an influencer and coach is underscored.

Dan B.Finance
     

My son is more motivated and engaged. He no longer isolates himself in his room.

Michael C.Business Owner
     

My daughter now proposes the solutions but she used to be defensive - all the time.

Amy W.Social Worker
     

Both of my children became more successful and more emotionally mature.

Claudia C.Dentist
     

My daughter has stopped blaming everyone else. Family life feels calmer and more connected.

Caryn R.Pediatrician
     

Arguments that previously escalated into shouting are resolve with logical discussions.

Sarah E.Physician Assistant
     

My child thinks more carefully before making decisions.

David B.Police Officer
     

Participants learn to respond more thoughtfully to everyday situations.

Susan F.Administrator
     

Kristen has a rare ability to take dense psychoeducational data and make it usable for the people who actually need it

Colleen H.Senior Managing Director
     

This program helped my son think more clearly, regulate his emotions, and make better decisions.

Bernard S.Psychologist
     

Kristen brings a rare combination to high-conflict cases: she's warm enough that both parties trust her in the room, but disciplined enough that neither side can pull her off course.

Thomas G.Parent Coordinator
     

It has strengthened my daughter's skills in every way.

Katie M.Beauty Business Owner
     

What I remember most isn't the report - it's that I felt like she actually listened. Even when the process was hard, I trusted that she was being fair to everyone involved, not just telling us what we wanted to hear. That mattered more than I expected it to.

John D.Chief Human Resource Officer
     

My son shows far better judgment. We are incredibly grateful.

Edna K.Executive
     

When I've run out of options on a case, Kristen finds one I hadn't considered, usually by going back to what the child actually needs instead of what either parent wants. I've referred her several cases for exactly this reason, and it's worked every time.

Dave D.Parent Coordinator/Attorney
     

We were stuck for months, and every option just turned into another fight. Kristen asked about our kid, not about us. What she came back with wasn't a compromise; it was just right. We both knew it the moment we heard it.

Stacy S.Office Manager
     

Our disagreements no longer escalate into chaos and overwhelm.

Mandy S.Teacher
     

Kristen treats deadlock as information, not failure. When parties are stuck, it's usually because every option is built around their positions, not the child's needs. She re-anchors the conversation there, and that's often what breaks the impasse.

Gary G.Mediator
     

Dr. Nolfi's evaluations are some of the more decision-ready reports I've reviewed. They are well-organized, evidence-based, and free of unnecessary clinical jargon.

Meredith B.Attorney
     

Her course evaluations consistently reflected that students felt better prepared for fieldwork after her classes.

Deb M.Department Chair
     

The emotional meltdowns and constant escalation no longer control our home.

Jen P.Pharmaceuticals
     

Dr. Nolfi is clearly experienced in translating complex behavioral and developmental information. Her recommendations are grounded, and she's very mindful of the impact her findings have on the families involved.

Yael B.Legal Officer
     

After years of struggle and working with multiple professionals, we finally began seeing change in our daughter.  She's calmer, more thoughtful, and happier.

Lizzy M.Marketing
     

In situations where my child previously reacted emotionally, he now stops, reflects, and explains the reasoning behind his decisions.

Rebecca G.Attorney
     

Kristen’s ability to bring out the best in people is unparalleled. Her leadership training is not just about improving skills, it’s about building and transforming mindsets.

John T.CEO
     

I’ve gained the confidence I needed to thrive. An immeasurable impact on my parenting and career.

Sarah W.Senior Executive
     

Her reputation as an influencer and coach is underscored.

Dan B.Finance
     

My son is more motivated and engaged. He no longer isolates himself in his room.

Michael C.Business Owner
     

My daughter now proposes the solutions but she used to be defensive - all the time.

Amy W.Social Worker
     

Both of my children became more successful and more emotionally mature.

Claudia C.Dentist
     

My daughter has stopped blaming everyone else. Family life feels calmer and more connected.

Caryn R.Pediatrician
     

Arguments that previously escalated into shouting are resolve with logical discussions.

Sarah E.Physician Assistant
     

My child thinks more carefully before making decisions.

David B.Police Officer
     

Participants learn to respond more thoughtfully to everyday situations.

Susan F.Administrator
     

Kristen has a rare ability to take dense psychoeducational data and make it usable for the people who actually need it

Colleen H.Senior Managing Director
     

This program helped my son think more clearly, regulate his emotions, and make better decisions.

Bernard S.Psychologist
     

Kristen brings a rare combination to high-conflict cases: she's warm enough that both parties trust her in the room, but disciplined enough that neither side can pull her off course.

Thomas G.Parent Coordinator
     

It has strengthened my daughter's skills in every way.

Katie M.Beauty Business Owner
     

What I remember most isn't the report - it's that I felt like she actually listened. Even when the process was hard, I trusted that she was being fair to everyone involved, not just telling us what we wanted to hear. That mattered more than I expected it to.

John D.Chief Human Resource Officer
     

My son shows far better judgment. We are incredibly grateful.

Edna K.Executive
     

When I've run out of options on a case, Kristen finds one I hadn't considered, usually by going back to what the child actually needs instead of what either parent wants. I've referred her several cases for exactly this reason, and it's worked every time.

Dave D.Parent Coordinator/Attorney
     

We were stuck for months, and every option just turned into another fight. Kristen asked about our kid, not about us. What she came back with wasn't a compromise; it was just right. We both knew it the moment we heard it.

Stacy S.Office Manager
     

Our disagreements no longer escalate into chaos and overwhelm.

Mandy S.Teacher
     

Kristen treats deadlock as information, not failure. When parties are stuck, it's usually because every option is built around their positions, not the child's needs. She re-anchors the conversation there, and that's often what breaks the impasse.

Gary G.Mediator
     

Dr. Nolfi's evaluations are some of the more decision-ready reports I've reviewed. They are well-organized, evidence-based, and free of unnecessary clinical jargon.

Meredith B.Attorney
     

Her course evaluations consistently reflected that students felt better prepared for fieldwork after her classes.

Deb M.Department Chair
     

The emotional meltdowns and constant escalation no longer control our home.

Jen P.Pharmaceuticals
     

Dr. Nolfi is clearly experienced in translating complex behavioral and developmental information. Her recommendations are grounded, and she's very mindful of the impact her findings have on the families involved.

Yael B.Legal Officer
     

After years of struggle and working with multiple professionals, we finally began seeing change in our daughter.  She's calmer, more thoughtful, and happier.

Lizzy M.Marketing