KRISTEN NOLFI
Human Performance & Behavioral Science Architect | Educational Psychologist | Human-Centered Systems Consultant
Advancing the future of human performance by bringing human understanding into the design of next-generation systems.
PROFESSIONAL PROFILE
Licensed Educational Psychologist with expertise in applying behavioral science, cognitive research, and human performance principles to understand and optimize how people interact with complex systems. Brings experience in behavioral analytics, cognitive modeling, human factors, and evidence-based assessment to translate insights about human behavior into actionable strategies for innovation, performance, and decision-making.
Experienced in bridging psychology, data-driven methodologies, and emerging technologies, including biometric and wearable systems, to develop human-centered approaches that enhance collaboration, adaptability, and operational effectiveness. Combines deep knowledge of human behavior with cross-functional collaboration to support the design of intelligent systems that align technology with human capabilities.
CORE EXPERTISE
Human Behavior & Cognitive Sciences
- Behavioral Science & Emotional Intelligence
- Executive Functioning & Self-Regulation
- Developmental & Educational Psychology
- Social-Emotional Learning (SEL)
- Human Performance Systems Design
- Human Factors & Behavioral Frameworks
- Family Systems Consultation
- Behavioral Data Interpretation
Technology, Analytics & Human-Centered Systems
- Behavioral Analytics
- Computational Modeling
- Human-Centered AI
- Cognitive Computing
- Data Science & Predictive Analytics
- Human Factors Engineering
- Evaluation Synthesis & Decision Support
- Cross-Functional Collaboration & Strategic Planning
PROFESSIONAL EXPERIENCE
Behavioral Science & Human Performance Specialist, 2006 – 2026
Applied behavioral science, human development, and evidence-based assessment methodologies to understand how individuals and teams learn, adapt, communicate, and perform within complex environments.
Focused on:
- Human performance and behavioral insights
- Cognitive and behavioral factors influencing decision-making
- Team communication, collaboration, and leadership effectiveness
- Workforce development and capacity building
- Data-informed assessment and continuous improvement approaches
- Translating human behavior research into practical strategies that enhance performance and organizational effectiveness
- Bringing persistence, initiative, and a commitment to excellence while working collaboratively toward shared objectives
Independent Educational Psychologist & Behavioral Science Consultant
2022 – Present
Provide independent consultation grounded in developmental psychology, behavioral science, and family systems to support children, families, educators, and organizations navigating complex human challenges.
Key areas of practice include:
- Applying child and family development principles to understand behavior, relationships, communication patterns, and decision-making
- Integrating psychological assessment, developmental frameworks, and behavioral insights to inform practical solutions
- Supporting families through complex educational, behavioral, and relational dynamics using collaborative and evidence-based approaches
- Applying mediation, parenting coordination, and conflict-resolution principles to promote constructive communication and alignment among stakeholders
- Translating complex psychological and developmental information into accessible frameworks that support informed decision-making
- Exploring how behavioral science, technology, and emerging tools can improve human understanding, engagement, and performance
School Psychologist
Massachusetts K-12 Chicopee & Springfield Public Schools | 2005 – 2022
Provided psychological services across Massachusetts K–12 public school systems, bringing sustained experience in human behavior, assessment, and collaborative problem-solving to support students, families, educators, and multidisciplinary teams.
Highlights include:
- Completed comprehensive psychoeducational evaluations integrating cognitive, academic, behavioral, and developmental data
- Analyzed patterns in human behavior and performance to inform individualized supports, interventions, and decision-making
- Applied evidence-based approaches to understand how individuals learn, adapt, communicate, and respond within complex environments
- Designed behavioral and social-emotional supports that improved engagement, resilience, and functional outcomes across school settings
- Facilitated collaboration among educators, families, administrators, and clinical providers to align diverse perspectives toward shared goals
- Mentored graduate students and early-career school psychologists, supporting the development of future professionals
ADVANCED PROFESSIONAL TRAINING
Human Development
Child & Family Development | Behavioral Science | Conflict Resolution
- Child and Family Development — Center of Excellence for Children, Families and the Law, William James College
- Child Custody Evaluation Coursework, Parenting Coordination, and Intimate Partner Violence (IPV) — Child & Family Forensics Certificate Program
- Massachusetts Probate & Family Court Standing Order 1-17 — Parenting Coordination Standards
- Family Mediation Training (40 Hours)
- Mediator Training (40 Hours)
- Emotional Intelligence Certificate — Yale Center for Emotional Intelligence
- OCB Parent-Child Empowerment Interventions (30 Hours)
Behavioral Data Analytics
Evidence-based methodology behind computational psychology and cognitive modeling
Analyzed 75,000+ psychological assessment protocols spanning 25 years to identify patterns, trends, and relationships in human behavior through large-scale quantitative analysis.
Computational Psychology & Cognitive Modeling
Bridges computational psychology and cognitive modeling, connecting human cognition and behavior with intelligent, human-centered systems.
EDUCATION & CREDENTIALS
Doctor of Education (Ed.D.), Educational Psychology
American International College
Doctoral Research: ADHD and Empowering Parental Knowledge
Certificate of Advanced Graduate Studies (CAGS)
School Psychology
Master of Arts (M.A.)
Special Education & Counseling
Bachelor of Arts (B.A.)
Teaching & Psychology
Western New England University
LICENSURE
- Licensed Educational Psychologist, Massachusetts Board of Registration of Allied Mental Health and Human Services Professions
- Licensed School Psychologist (All Levels), Massachusetts Department of Elementary and Secondary Education
PROFESSIONAL FOCUS
Behavioral Science • Human Performance Systems • Developmental Psychology • Emotional Intelligence • Executive Functioning • Behavioral Design • Human Factors • Evaluation & Assessment • Family Systems • Cross-Disciplinary Collaboration • Wearable Technology Applications